Privacy policy

Privacy Policy

Effective Date: July 14, 2026

At CardPoke ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment information (processed securely through Shopify and our payment providers; we do not store your full payment details)

  • Order history

  • IP address

  • Device and browser information

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate order confirmations and shipping updates

  • Prevent fraud and unauthorized transactions

  • Improve our website, products, and services

  • Comply with legal obligations

  • Send promotional emails if you have chosen to receive them

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted service providers only as necessary to operate our business, including:

  • Shopify

  • Payment processors

  • Shipping and delivery companies

  • Fraud prevention services

  • Website analytics providers

  • Government authorities when required by law

4. Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Remember your preferences

  • Improve website performance

  • Analyze visitor activity

  • Provide a better shopping experience

You can control or disable cookies through your browser settings, although doing so may affect certain website features.

5. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

7. Your Rights

Depending on your country or region, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Withdraw consent where applicable

  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when the revised version is posted on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: contact@cardpoke.shop

Phone: +1 (479) 345-1674

Business Address:
CardPoke
49 Crown Street
London, W1T 6WU
United Kingdom