Terms of Service

Effective Date: July 14, 2026

Welcome to CardPoke. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our store. By using our website, you agree to be bound by these Terms.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our services.

2. Products and Availability

We specialize in Pokémon Trading Card Game products and related accessories.

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur. We reserve the right to correct errors, update information, or cancel orders affected by inaccuracies.

3. Pricing and Payments

All prices displayed on our website are shown in the applicable currency selected at checkout.

We accept secure payment methods provided through Shopify and its authorized payment partners. Orders will only be processed after payment has been successfully authorized.

4. Orders

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including in cases involving:

• Suspected fraud or unauthorized transactions.

• Pricing or inventory errors.

• Violation of these Terms.

• Abuse of promotions or discounts.

If your order is canceled after payment has been received, a full refund will be issued to your original payment method.

5. Shipping

Shipping times are estimates only and are not guaranteed.

Please refer to our Shipping Policy for complete information regarding processing times, delivery estimates, customs duties, and shipping responsibilities.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Please review that policy before requesting a return.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, website design, and other materials, is the property of CardPoke or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Trademark Disclaimer

Pokémon®, Pokémon Trading Card Game®, Pokémon TCG®, Nintendo®, GAME FREAK®, Creatures Inc., and The Pokémon Company are trademarks or registered trademarks of their respective owners.

CardPoke is an independent retailer and is not affiliated with, endorsed by, sponsored by, or officially associated with The Pokémon Company, Nintendo, GAME FREAK, Creatures Inc., or any of their affiliates.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with the security or operation of the website.

• Submit false or misleading information.

• Engage in fraudulent or abusive activities.

10. Limitation of Liability

To the fullest extent permitted by law, CardPoke shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or the purchase of products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon publication on this website.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: contact@cardpoke.shop

Phone: +1 (479) 345-1674

Business Address:
CardPoke
49 Crown Street
London, W1T 6WU
United Kingdom